I have a MBPro Retina late 2013 still covered with Apple Care, so in total we're talking some 2.800 Euros.
I didn't even get some sort of split offer like pay for replacement only and get a new screen for free. The guys there were quite friendly but after all I just got the same explanation almost anyone else got. I got so mad I had to step away.Īfter that I talked to Euro support in Cork.
The genius at the store accused me of having caused this myself and tried to get rid of me with the statement "well, you wouldn't scratch the coating of your new car and then get back to the dealer to demand a replacement one". That's how my screen looked a while ago (now it's even worse): Found this post after having dealt with an Apple Genius Bar "genius" and two support guys from Apple.
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